Our Experienced Consultants

Working For You

David Steen – Over 30 years in telecom. Dave is Founder and CEO of Teleplus, and a principal contract negotiator. He is a contract and SLA expert and international authority on telecom regulations and developing technology. He heads all foreign contract negotiations.

Tracy Venters25 years experience in the telecom and IT industries. Prior to becoming an independent consultant, she held several senior level roles within the telecom industry. She has extensive experience with unified communications and cloud computing. Her cross-functional experience spans marketing, business development, operations and engineering as a key contributor bringing solutions to market that are both profitable and sustainable while mitigating risks. Previous employers included Nortel, Sonus, Intel, Aastra and Mitel.

Willis Miller – Over 40 years in telecom. Willis was director of telecom for Peavey Corporation prior its merger with ConAgra, then Director of Telecom for the State of Minnesota before joining Teleplus in 1989. Willis is an AT&T and Sprint contract expert.

Mark Pfeifer – 25 years in telecom, Mark is an expert in managed data and voice services. Prior to joining Teleplus, Mark was IT Operations Director for The Schwan Food Company. A certified ITIL Service Manager, Mark specializes in complex data, voice and managed service negotiations for multinationals.

Ben Coleman – President, Coleman Group, Inc. Retired NBA player, degree in business communications, 23 years of business experience in a variety of areas, including communications and real estate investment. Coleman Group, Inc. is a representative for Teleplus Consulting, Inc.

Affiliated Specialists

Teleplus has recently expanded its roster of telecommunications specialists. These technology experts are the best and brightest technology minds that are members of the Society of Telecommunications Consultants (STC). As a member of the STC, Teleplus has subject matter experts in all areas of telecommunications, including hardware, software, security, and wireless hardware.     More Information >

Teleplus clients receive the very best guidance and advice available. The Teleplus staff dedicated to serving you collectively has negotiated thousands of agreements for voice, data and wireless services.

This experience is key to structuring agreements and writing in the best terms and conditions the vendors can offer from a pricing, legal and technology perspective.

Another valuable aspect is our staff’s experience in the public and private sectors prior to joining Teleplus.

They have experienced the implementation and roll-out of substantial projects and, when necessary, enforced the SLAs against providers.


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